After-Hours Care

What We Mean by “After-Hours”

At Villa Nova Medical Clinic, after-hours care refers to care requested outside of our regular clinic hours (9:00 a.m. – 5:00 p.m.).

Our physicians work varying schedules during the week, including:

  • Dr. Martin Hurley: 7:30 a.m. – 3:30 p.m.

  • Dr. Esilier Aguilar: 8:30 a.m. – 4:30 p.m., with after-hours availability as needed

  • Dr. Keihan Power: 8:30 a.m. – 4:30 p.m.

Physician schedules and after-hours availability may change, and after-hours coverage is not guaranteed on any given day.

How After-Hours Care Works

  • After-hours care is provided at physician discretion, based on clinical urgency and availability.

  • Not all concerns can or should be addressed after hours.

  • Physicians may contribute to after-hours care as needed, depending on circumstances.

  • Routine issues are expected to be addressed during regular clinic hours.

Appropriate Uses of After-Hours Care

  • After-hours care may be considered for urgent medical issues that cannot safely wait until the next business day, such as:

    • Worsening symptoms related to an active medical issue

    • Time-sensitive follow-up when advised by your physician

    • Urgent concerns related to recent test results or treatments

Not Appropriate for After-Hours Care

  • After-hours care is not intended for:

    • Routine prescription renewals

    • Chronic condition management

    • Administrative requests (forms, notes, insurance paperwork)

    • Non-urgent questions

    • Missed appointments or scheduling issues

    These requests should be addressed during regular clinic hours.

What to Do If Care Is Needed After Hours

  • If you need medical care outside of clinic hours:

    • For urgent or emergency symptoms (e.g., chest pain, shortness of breath, severe pain, fainting):
      → Go directly to the nearest Emergency Department or call 911

    • For non-emergency concerns that cannot wait:
      → Consider 811 HealthLine, urgent care clinics, or local walk-in clinics

    • For issues that can safely wait:
      → Contact the clinic during regular business hours

Important Notes

  • After-hours availability varies and cannot be guaranteed

  • After-hours care does not replace emergency services

  • Use of after-hours care is based on clinical judgment and physician availability

  • Repeated inappropriate after-hours requests may result in care being redirected to regular clinic hours

Our Commitment

We aim to provide safe, responsible, and sustainable care for all patients. Clear boundaries around after-hours care help ensure that physicians remain available, rested, and able to provide high-quality care during regular clinic hours.