This page provides access to clinic policies, patient agreements, and commonly used documents at Villa Nova Medical Clinic. Patients are encouraged to review relevant documents before appointments when applicable.

Some forms require an appointment for completion or review. Please read each document carefully for instructions.

Please note: Some forms and documents are still being prepared and will be posted as they become available.

Patient Agreements & Clinic Policies

These documents outline important expectations regarding care, communication, and clinic operations.

  • Patient Agreement & Clinic Policies (PDF)
    Includes:

    • Respect & zero-tolerance policy

    • Appointment expectations

    • Medication and prescribing policies

    • Learners in the clinic

    • Emergency care guidance

    • Use of AI medical scribes

    • No-show policy

    • Social media policy

Villa Nova Medical Clinic - Patient Agreements
PDF – 678.9 KB 7 downloads

Consents & Digital Communication

Consents & Digital Communication Policy (PDF)
Explains:

  • Electronic communication and secure messaging

  • Use of digital tools and platforms

  • Privacy considerations

Controlled Substances Policy

Controlled Substances Policy (PDF)
Details:

  • Prescribing and renewal expectations

  • Role of the primary provider

  • Monitoring and safety requirements

Fees & Payment Information

Fees for Non-Insured Services (PDF)
Includes common fees for:

  • Forms and third-party reports

  • Missed appointments

  • Administrative requests

eForms & Online Submissions

Some forms may be completed electronically through OceanMD when available.

  • EForms are used for:

    • Pre-visit questionnaires

    • Follow-up information

    • Secure patient communication

Instructions will be provided when an eForm is required. Not all requests are eligible for electronic submission.

Important Notes About Forms

  • All forms require review by a provider.
  • Most forms require an appointment unless otherwise specified.

  • Please complete your portion of any form before your visit.

  • Processing times may vary depending on complexity and provider availability.

Questions About Forms?

If you are unsure:

  • Whether a form requires an appointment

  • Which document applies to your situation

Please contact the clinic through the appropriate communication channel for your provider.